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FAQs
How do I become a member? Apply online, in person, or request an application by fax or phone. Open an account with your personal ID and a $25 share deposit. See our membership page for more information.
How do I access my account by phone or online? All USU Charter Credit Union members are automatically set up to access their accounts through our Telephone Teller and Web Teller. If you need assistance obtaining an access code for Telephone Teller or a username or password for Web Teller, contact our Member Care Center or visit one of our branch locations.
What is the credit union’s routing number? 324377192
What are your office hours? Visit our branch locator page for office hours at each branch location.
What are your loans and investments rates? View our rates page here.
Where can I find FAQ's on WebTeller? View our Web Teller FAQ's here.
Where can I find FAQ's on Secured Sign-on? View our Secured Sign-on FAQ's here.
Where can I find FAQ's on BillPayer? View our BillPayer FAQ's here.
If you have other questions that are not answered here or elsewhere on the site, contact our Member Care Center.
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